Sr. Product Manager - Voice Origination & Numbers

The role

You will be responsible for the P&L, growth, and profitability of assigned voice origination and numbers products. This role involves managing vendor relationships, supporting sales, and overseeing operational aspects like network strategy, pricing, and compliance.

What you will do

• Create and own the strategic direction of Inbound and Numbers products.
• Actively manage origination services and Numbers.
• Manage Tandem routing as a network function and product.
• Make informed decisions on product evolution based on customer interaction metrics.
• Provide strategic vision to Segment and Platform teams.
• Manage vendors and carriers to ensure regulatory, legal, and contractual compliance.
• Balance costs between on-net and vendors to maintain high margins.
• Work with Regulatory on FCC and State PUC issues.
• Support Sales in customer acquisition and retention.
• Meet corporate financial targets for Margin and Revenue budget.

Required qualifications

• Bachelor's degree in a related field
• 10 to 15 years of relevant experience in telecommunications
• 10–15 years of voice product management experience
• Understanding of FCC/state porting rules
• Up-to-date understanding of the current regulatory environment and pending actions
• Experience developing financial models to assess the profitability of new business opportunities
• Dynamic speaker able to address internal and external audiences
• Excellent written and verbal communication skills
• Strategic thinker
• Experience with lifecycle management of existing products and launching new products
• Vendor management and negotiation skills
• Strong initiative and interpersonal skills

Nice to have

• International experience
• Knowledge of telecom services and associated protocols (SIP, RTP, G.7xx, SMPP, WebRTC)
• Understanding of North American Numbering Plan Administrator (NANPA), FCC, and state PUC roles
• Knowledge of Canadian number management
• Historical knowledge of TDM networks

Benefits

• 100% company-paid Medical, Vision, & Dental coverage for you and your family
• Four weeks of PTO for all new hires
• PTO Embargo preventing work interruptions during time off
• Additional PTO earned through volunteer hours and Bandwidth challenges
• Mahalo moments program for life events
• 90-Minute Workout Lunches
• Unlimited meetings with nutritionist

About the company

Bandwidth is a global communications software company and Tier 1 network operator. They provide the voice, messaging, and emergency services infrastructure for various brands and apps.