Senior Consultant - Senior Manager, Retail Energy

The role

You will act as a trusted advisor helping clients identify, design, and implement solutions for complex business challenges in the retail energy sector. You will support customer and operational transformation programmes and deliver complex change programmes.

What you will do

• Identify, assess, design and implement solutions to complex business challenges
• Scope and deliver complex, multi-faceted change programmes
• Collaborate with Baringa and client project teams
• Support customer and operational transformation programmes
• Conduct structured analysis and build insight from data
• Translate findings into clear recommendations
• Support design and implementation of improvements to processes, customer journeys, and operating models
• Help clients understand consumer outcomes, commercial value, and regulatory requirements
• Contribute to bids, proposals and client relationship development
• Manage end-to-end workstreams or lead engagements and teams

Required qualifications

• Minimum of three years experience in a utilities retailer, management consultancy, strategic delivery role or adjacent energy industry environment
• Experience delivering projects or complex change
• Structured problem solving
• Analytical rigour
• Strong client judgement
• Ability to develop high-quality insights and recommendations
• Ability to develop and maintain deep, trusted relationships with clients and colleagues
• Excellent communication and presentation skills
• Experience using data and analysis to diagnose problems and support decisions
• Confidence using data, digital and AI tools
• Programme, project or workstream delivery experience
• Strong understanding of regulated environments, or ability to quickly build that understanding

Nice to have

• Experience in customer affordability, consumer vulnerability, debt management, billing, revenue assurance, field services, market reform, regulatory change or technology-enabled customer transformatio

Benefits

• 5 weeks of annual leave
• 5-Year Recharge benefit of 2 additional weeks of paid leave after 5 years continuous service
• Hybrid working policy
• Flexibility around taking unpaid leave
• 3 Corporate Responsibility Days per year
• Annual People Fund to support and manage wellbeing
• Baringa Group Profit Share Scheme

About the company

Baringa is a global consulting firm that partners with leaders to drive change and create value. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms.