Senior Manager - AI-enabled Operations​

The role

You will lead AI-enabled operations programmes from diagnostics and business cases through to implementation and value realisation. You will shape transformation strategies for global clients and lead multi-disciplinary teams.

What you will do

• Lead AI-enabled operations programmes end to end
• Shape AI and operational transformation strategies and roadmaps
• Oversee systems integrators, technology vendors and internal delivery teams
• Lead multi-disciplinary teams
• Ensure value is realised and sustained through benefits tracking
• Coach and develop team members
• Build long-term client relationships
• Shape proposals and contribute to business development
• Help build the Sofia EVC team and its AI-Enabled Operations offering

Required qualifications

• Typically 7+ years of relevant experience
• Track record of leading operational excellence, operational transformation or AI and automation-enabled operations programmes that delivered quantified benefits
• Experience across the client lifecycle from diagnostics to benefits realisation
• Experience of technology-enabled change
• Understanding of AI and automation sufficient to test proposed solutions and challenge designs
• Experience taking generative or agentic AI in operations beyond proof of concept
• Experience in business development
• Experience in delivering work in at least one of Baringa’s industry sectors
• Strong senior stakeholder relationship, communication and presentation skills
• Experience coaching teams and delivering training to colleagues and clients
• Fluent written and spoken English
• Ability to travel internationally for up to 30% of the time, and to travel and work within the EU/UK

Nice to have

• Exposure to large-scale technology transformation programmes, such as ERP, CRM, workflow platforms or re-platforming
• Experience in regulated environments such as financial services, utilities or the public sector
• Experience in a management or technology consultancy

Benefits

• 5 weeks of annual leave
• 2 weeks of additional paid leave after 5 years continuous service
• Hybrid working policy
• Flexibility around taking unpaid leave
• 3 Corporate Responsibility Days per year
• Annual People Fund to support and manage wellbeing
• Profit Share Scheme

About the company

Baringa is a global consulting firm that partners with leaders to drive change and create value. The firm works across various sectors including energy, financial services, and technology, powered by advanced technology, data, AI and digital innovation.