Collections Associate-Home Health

The role

The Healthcare Medical Collections Associate manages accounts receivable for select payor organizations and clients. This role involves claim denial management, processing adjustments, and communicating accounts receivable status with internal customers.

What you will do

• Manage a dedicated accounts receivable for select payor organizations, external business or clients ensuring timely payment.
• Complete claim denial management functions and root causes analysis.
• Process balance transfers, adjustment requests, refunds and corrected claims.
• Complete administrative appeals and escalation of outstanding claim issues with payor organizations.
• Communicate accounts receivable status with internal customers within service office locations.
• Coordinate requests for additional data or workflow between internal revenue cycle departments.
• Communicate and escalate accounts receivable trends with management teams.
• Review, document and communicate claim processing or related changes initiated by payor organizations.
• Work within multiple practice management systems, claim clearinghouse solutions and payor websites.
• Meet or exceed established performance goals.

Required qualifications

• Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
• Minimum of one (1) year experience with Healthcare collections/accounts receivable experience.
• Must have collections experience.
• Intermediate experience with Microsoft Excel.
• Demonstrated record of strong interpersonal skills.
• Demonstrated record of goal achievement.
• Competence in basic PC skills required to perform job functions.

Nice to have

• Degree preferred (combination of education and experience may be used in lieu of degree)
• Prior health care and home care experience is a plus

Benefits

• Paid Weekly
• Paid holidays, vacation and sick leave
• Vision, dental and medical health plans
• Employer paid life insurance
• 401k with company match
• Direct deposit
• Employee assistance program
• Eligibility for Public Service Loan Forgiveness (PSLF) Program

About the company

BAYADA Home Health Care is a national company with the values and culture of a family-owned business. It is a mission-driven nonprofit organization.