Home Care Coordinator

The role

The Client Services Manager will manage coordination of client services and emergent scheduling issues. You will manage a caseload, build relationships with clients and referral sources, and partner with Clinical Managers to support field employees.

What you will do

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Required qualifications

• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills (electronic medical record)
• Excellent communication and interpersonal skill

Nice to have

• Comparable experience staffing/scheduling at a home care agency
• Prior supervisory experience

Benefits

• Weekly Pay
• Medical, dental, vision, and more
• Advancement opportunities
• Eligibility for the Public Service Loan Forgiveness (PSLF) Program

About the company

BAYADA is a mission-driven nonprofit and an accredited, regulated, certified, and licensed home health care provider. The company is celebrating 50 years of compassion, excellence, and reliability.