Scheduling Manager, Home Care

The role

The Scheduling Manager manages coordination of client services and emergent scheduling issues. This role involves managing a Client Services Manager caseload and partnering with Clinical Managers to provide supervision and support to field employees.

What you will do

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Required qualifications

• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills (electronic medical record)
• Excellent communication and interpersonal skills

Nice to have

• Prior medical office or home care experience
• Prior supervisory experience

Benefits

• Paid holidays
• Vacation and sick leave
• Vision, dental and medical health plans
• Employer paid life insurance
• 401k with company match
• Direct deposit
• Employee assistance program
• Tuition reimbursement

About the company

BAYADA Home Health Care is an accredited, regulated, certified, and licensed home health care provider. The company is celebrating 50 years of compassion, excellence, and reliability.