Home Care Operations Director

The role

The Director provides strategic and operational leadership for the Skilled Nursing office in Bloomsburg, PA. This person leads clinical and administrative teams to drive growth in client and employee census, quality, and community impact.

What you will do

• Lead, coach, and develop the office's clinical and administrative team.
• Set clear expectations and promote accountability.
• Oversee office operations, workflows, budgets, goals, and key performance indicators.
• Monitor operational and clinical performance.
• Lead quality assurance and performance improvement efforts.
• Maintain survey readiness and oversee preparation for regulatory and quality reviews.
• Conduct regular one-on-one conversations, team meetings, and biweekly operational reviews.
• Partner with on-call managers.
• Develop and execute strategies to grow client and employee census.
• Build relationships with clients, employees, referral partners, and community organizations.

Required qualifications

• Registered Nurse license OR a four-year college degree.
• Director-level experience leading people, processes, and business operations.
• Demonstrated accountability for key performance indicators, goals, budgets, and measurable outcomes.
• Track record of professional and business growth.
• Ability to work on-site in the Bloomsburg office five days per week.
• Ability to travel throughout Columbia, Montour, and Northumberland counties.

Nice to have

• Experience leading a healthcare, home care, clinical services, or similarly complex operational team.
• Experience with survey preparedness, quality assurance, performance improvement, and regulatory expectations.
• Experience growing client and employee census through community engagement, marketing, and referral development.
• Experience leading through team change, turnover, or periods of operational transition.

Benefits

• Weekly pay.
• Eligibility for an incentive plan.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid holidays, vacation, and sick leave.
• Employer-paid life insurance.
• 401(k) with company match.
• Direct deposit.
• Employee assistance program.
• Ongoing professional development and support.

About the company

At BAYADA, our mission is to help people have a safe home life with comfort, independence, and dignity. The company is committed to delivering compassionate care, supporting employees, and strengthening communities.