Bayada
Senior Living Services Manager
Harrisburg, PA 17111 | 40.269631385 | -76.789523851. Posted a month ago
The role
The Senior Living Services Manager coordinates high-quality home health services. This role involves managing client service coordination, growing an assigned caseload, and building relationships with clients, families, and referral partners.
What you will do
- Deliver exceptional customer service and coordinate high-quality home health services
- Manage client service coordination and address emergent scheduling and staffing needs
- Oversee and proactively grow an assigned caseload
- Build and maintain strong relationships with clients, families, referral sources, payors, and community organizations
- Foster strong, collaborative relationships with office and field staff
- Monitor key operational and financial metrics, including admissions and referral outcomes
- Partner with Clinical Managers to provide support and supervision to field employees
- Contribute to office growth, client satisfaction, and overall operational success
Required qualifications
- Demonstrated success in achieving goals and taking on increasing levels of responsibility
- Ambition and desire to grow and advance within the organization
- Excellent communication, organizational, and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
Nice to have
- Bachelor's degree
- Prior knowledge of or experience with Medicare and OASIS
- Previous medical office, healthcare, or home care experience
- Prior supervisory or leadership experience
Benefits
- Comprehensive medical, dental, prescription, and vision insurance
- Paid holidays, vacation, and sick time
- Tuition reimbursement opportunities
- 401(k) with company match
- Employer-paid life insurance
- Direct deposit
- Employee Assistance Program (EAP)
- Ongoing professional development and career advancement opportunities
About the company
BAYADA Home Health Care is an accredited, regulated, certified, and licensed home health care provider. The company is celebrating 50 years of compassion, excellence, and reliability.