Sales Associate, Home Health

The role

The Sales Associate will support the Oahu sales team by managing pending referrals and strengthening relationships with referral sources. This role involves coordinating follow-ups, assisting with outreach, and providing administrative support for sales activities.

What you will do

• Support the Oahu sales team with the coordination, tracking, and follow-up of pending home health referrals.
• Help move referrals forward by gathering required information and communicating updates.
• Build and maintain professional relationships with hospitals, physicians, and other referral sources.
• Assist with outreach and follow-up activities for referral growth and admissions.
• Coordinate and participate in on-site in-services and lunch meetings.
• Prepare materials and provide administrative support for sales presentations and community outreach.
• Maintain accurate documentation of referral activity and results in systems.
• Collaborate with clinical teams, intake, and operations to support the referral-to-admission process.
• Monitor assigned referral activity and communicate barriers or trends to leadership.
• Provide responsive service to clients, families, and referral sources.

Required qualifications

• Associate's degree or higher; equivalent healthcare experience
• Experience in healthcare, home health, post-acute care, customer service, sales support, referral coordination, or a related field
• Strong organizational skills and the ability to manage multiple priorities
• Excellent communication, follow-up, and relationship-building skills
• Professional judgment, discretion, and a commitment to ethical conduct
• Ability to work effectively as part of a collaborative team
• Proficiency with standard computer applications, email, calendars, and electronic documentation systems
• Ability to travel locally within the assigned coverage area for occasional in-services and lunch meetings

Nice to have

• Some college coursework or an associate degree
• Experience working with healthcare referral sources or within a home health, hospice, hospital, skilled nursing, assisted living, or physician office setting
• Familiarity with referral, admissions, census development, or care coordination processes
• Experience supporting a sales, business development, community relations, or account management team
• Knowledge of the Oahu healthcare community and local referral landscape

About the company

At BAYADA, our mission is to help people have a safe home life with comfort, independence, and dignity. Their teams are united by a commitment to compassionate care, clinical excellence, and meaningful service.