Client Care Manager

The role

The Client Services Manager will provide quality home care and manage coordination of client services and scheduling issues. The role includes growing a caseload, building relationships with clients and partners, and working with Clinical Managers to support field employees.

What you will do

• Provide superior customer service and quality home care
• Manage coordination of client services and emergent scheduling issues
• Manage and proactively grow your Client Services Manager caseload
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Required qualifications

• Bachelor degree
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills (electronic medical record)
• Excellent communication and interpersonal skills

Nice to have

• Prior medical office or home care experience
• Prior supervisory experience

Benefits

• Weekly pay
• Medical, dental, vision and more
• Monday to Friday schedule
• Advancement opportunities
• Eligibility for the Public Service Loan Forgiveness (PSLF) Program
• Recognized by Newsweek as a Best Place to Work for Diversity

About the company

BAYADA Home Health Care is a mission-driven nonprofit and an accredited, licensed home health care provider. It is celebrating 50 years of compassion, excellence, and reliability.