Account Manager – Branded Merchandise

The role

You will manage and grow a portfolio of high-value enterprise and hybrid accounts within the branded merchandise industry. You will drive revenue growth through strategic planning, relationship management, and cross-functional collaboration.

What you will do

• Own and exceed sales and margin goals across assigned accounts.
• Identify new opportunities within existing accounts to drive incremental revenue.
• Act as a trusted advisor to clients to align merchandise strategies with marketing objectives.
• Lead Quarterly Business Reviews and Account Business Reviews.
• Forecast revenue and contribute to long-term strategic planning.
• Build and maintain strong relationships with client stakeholders.
• Ensure compliance with brand guidelines, contracts, and program standards.
• Work with internal teams to deliver client experience.
• Coordinate and manage multiple complex projects.
• Log and manage account activity in Salesforce.

Required qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field /experiences.
• Experience partnering with high-end retail clients to create bespoke promotional product assortments.
• Proven track record of sales success and strategic account growth.
• Exceptional communication skills — written, verbal, and interpersonal.
• Highly detail-oriented with strong organizational and project management skills.
• Comfortable working independently and collaboratively in a fast-paced, dynamic environment.
• Strong judgment, professionalism, and ability to navigate sensitive client interactions.
• Proficient in Microsoft Office Suite, and in giving Presentations.
• High level of curiosity, accountability, and a proactive, solution-oriented mindset.
• Ability to manage multiple priorities in a fast-paced, client-focused environment.

Nice to have

• 5+ years of experience in the branded merchandise/promotional products industry preferred.
• Salesforce experience strongly preferred.

Benefits

• Robust PTO
• Vacation
• Paid volunteer day
• Holidays
• Summer Fridays
• Medical, dental, vision, life, and AD&D insurance
• 401k
• Tuition reimbursement
• Mental health and financial wellness programs
• Professional development opportunities
• Incentive compensation for certain revenue-generating positions

Before you apply

• Must be 18 years or older to apply.

About the company

BDA is a global Merchandise Agency. For more than four decades they have promoted a vibrant and welcoming culture.