Senior Clinical Implementation Manager (East)

The role

You will own the clinical and operational implementation of diagnostic solutions for assigned customers. You will guide sleep labs, health systems, and provider organizations through demos, implementation plans, clinical training, and go-live support.

What you will do

• Own end-to-end implementation execution including kickoff, project planning, and milestone tracking.
• Provide virtual and on-site clinical support from pre-planning through post-launch troubleshooting.
• Build implementation plans accounting for clinical workflow, staffing, and administrative processes.
• Deliver training and demos to physicians, providers, technologists, and administrative staff.
• Track utilization, ordering patterns, and workflow adherence to ensure adoption.
• Diagnose root causes of low or inconsistent usage and drive corrective action.
• Partner with clinical and operational leaders to redesign workflows.
• Serve as the clinical operational point of contact through pre-sale and implementation.
• Act as the clinical subject matter expert on sleep testing workflows and home sleep apnea testing.
• Mentor and coach peers and newer specialists on strategy and execution.

Required qualifications

• Active RPSGT certification
• 8+ years of direct experience in sleep medicine, sleep lab operations, or home sleep apnea testing
• Demonstrated experience owning demos, customer implementations, clinical training, or go-live support in healthcare settings
• Experience delivering training and education to both clinical and administrative audiences
• Experience working cross-functionally with Sales, Customer Support, Marketing, and Product teams
• Demonstrated experience mentoring or coaching peers, and setting standards or best practices adopted beyond your own work
• Experience planning work across multiple quarters and multiple stakeholder groups
• Willingness to travel nationally (up to ~50-75%), including on-site go-live support
• Familiarity with CRM tools, enablement platforms, and project tracking tools
• US-based, anchored in the East territory

Nice to have

• Adoption-focused mindset
• Clinical workflow fluency
• Systems and operational thinking
• Independent judgment at scale
• A multiplier effect
• Comfort in a fast-paced environment
• Familiarity with CRM tools, enablement platforms, project tracking tools, and healthcare IT systems (EHR/EMR exposure a plus)
• Experience supporting SaMD or regulated medical device products
• Prior experience at an early- or growth-stage healthcare company
• Experience building a function's playbooks, templates, or training curricula from the ground up

Benefits

• Equity
• PTO
• Other benefits

About the company

Beacon Biosignals offers the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. They are transforming precision medicine for the brain.