Service Technician

The role

The Service Technician performs maintenance tasks, troubleshoots issues, and ensures quality service. This includes custom cabinet work, touch-ups, and customer engagement.

What you will do

• Review service requests and understand the scope of work.
• Assess project specifications, site conditions, and special requirements.
• Independently carry out maintenance and repair tasks.
• Execute custom cabinet installations, modifications, and repairs.
• Proactively resolve issues and delays.
• Execute comprehensive services and touch-ups.
• Engage with customers to understand needs and expectations.
• Document details and gather feedback.
• Provide feedback to Installation Manager regarding performance and quality issues.

Required qualifications

• Experience in technical service.
• Strong problem-solving and technical skills.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent communication and organizational skills.
• Commitment to delivering superior quality and customer satisfaction.
• Ability to speak or hear.
• Ability to sit for extended periods of time.
• Ability to stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms.
• Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits

• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

About the company

Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.