Sales & Resident Experience Consultant (Leasing) - DT Los Angeles, CA

The role

You will lead your team to drive the success of the property. You will provide customer service to prospective and existing residents and maintain the leasing office and tour routes.

What you will do

• Maintain a professional and friendly atmosphere in the leasing office and other areas
• Tour routes and models to ensure they look their best
• Maintain awareness of local market conditions and trends
• Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
• Maintain professional resident communications via verbal and written communications
• Provide excellent customer service to all prospective, existing residents and your team members
• Perform administrative tasks with attention to detail

Required qualifications

• At least two years of transferable experience in customer service
• Ability to adapt to new technologies
• Proficient in writing, speaking and understanding the English language
• Expectations of at least a 20% closing ratio

Benefits

• 3 weeks of vacation
• Personal development plans
• Great insurance
• 25% rent discount
• Retirement benefits
• Health care benefits
• Paid time off (sick leave, parental leave, vacation leave, PTO, etc.)
• Bonuses

About the company

Berkshire Residential Investments is a people-first real estate investment company. Berkshire is a nationally respected property management team that owns and manages its own properties.