Sportsbook Customer Risk Analyst

The role

The Sportsbook Customer Risk Analyst optimizes the sportsbook customer base for profitability through customer segmentation. This role involves identifying anomalies, analyzing customer behaviors, and mitigating risks from integrity matches and questionable customers.

What you will do

• Identify anomalies and emerging trends in customer activity and report them.
• Conduct comprehensive analysis of Sportsbook reports and customer behaviors.
• Manage Sportsbook customers through an analytical approach.
• Mitigate risks from integrity matches and questionable customers.
• Participate in the development of new strategies and tools for customer management.
• Address queries and requests concerning customer limits and classifications.

Required qualifications

• Excellent understanding of Sportsbook betting principles.
• Determined and adaptable attitude.
• Strong passion for the sports betting industry.
• Willingness to learn new skills and knowledge.
• Strong team spirit.
• Detail-oriented and strong analytical skills.
• At least three years of experience in a sportsbook environment.
• Fluent in English.
• Strong communication skills.
• Willing to relocate to Malta.

Nice to have

• University degree, preferably in an analytical field.
• Manual trading experience in US Sports, Ice Hockey, Basketball, Volleyball, Handball, or eSports.
• Solid knowledge of Microsoft Office applications, with a strong emphasis on Microsoft Excel.
• Excellent organizational skills.

Benefits

• Fun and challenging role.
• Collaborative and dynamic environment.
• Numerous career paths to deepen technical expertise or pursue leadership roles.

About the company

Betsson values diversity and recognizes that a diverse workforce makes the company stronger and more competitive. They offer various career paths for employees.