Negotiations Escalations (Legal) Specialist - Remote

The role

You will coordinate efforts to negotiate delinquent accounts placed with Law Firms on behalf of clients. You will interpret legal correspondence to create negotiation strategies within a regulatory framework.

What you will do

• Establish and maintain relationships with attorneys and paralegals at Law Firms.
• Negotiate delinquent accounts to cease further legal action.
• Manage a portfolio of accounts including escalated portfolios with active lawsuits.
• Utilize tools to consolidate common debts from multiple clients.
• Secure reduced balances, extended payment timelines, or lump-sum discounts.
• Handle approximately 25-35 outbound/inbound calls daily.
• Review legal documents to determine legal and settlement status.
• Meet or exceed monthly settlement and compliance goals.
• Participate in additional duties and special projects.

Required qualifications

• Exceptional communication skills, including listening, verbal, and written abilities.
• Ability to thrive in a fast-paced environment.
• Strong commitment to teamwork, collaboration, and fostering an inclusive environment.
• A deep passion for assisting others, with a client-focused approach.

Nice to have

• Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) or relevant work experience
• Proven success working in a metrics-driven, KPI focused environment
• Experience with Salesforce or similar CRM systems

Benefits

• Considerable employer contributions for health, dental, and vision programs
• Generous PTO
• Paid holidays
• Paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training

About the company

Beyond Finance helps Americans escape debt through individualized care, compliance, and customized financial solutions. They have helped over 1 million clients.