Business Continuity, Incident Management & Internal Audit Manager

The role

You will lead the enterprise business continuity management program, own critical incident management and crisis response, and contribute to risk-based internal audit engagements.

What you will do

• Lead the enterprise BCM program including policy, standards, playbooks, BIAs, recovery strategies and annual plan reviews.
• Report program status, gaps and remediation progress to leadership.
• Plan and run tabletop exercises and recovery tests.
• Align BCM with Disaster Recovery and Crisis Management.
• Own the critical incident management process including severity definitions, escalation paths, communications and on-call roles.
• Coordinate response during major disruptions and lead post-incident reviews.
• Maintain incident metrics and trend reporting.
• Execute the risk-based internal audit plan including operational, financial, technology, compliance and third-party reviews.
• Plan and lead audits including scoping, risk and control matrices, testing and reporting.
• Track management action plans and validate remediation.

Required qualifications

• 5 to 7 years in business continuity, incident or crisis management with at least 2 years leading BCM programs.
• 2+ years internal audit experience.
• Hands-on experience with BCM, BIAs, recovery planning, incident response and audit methodology for FinTech, Payments and/or Software company(ies).
• Familiarity with BCM, risk management and internal audit frameworks.
• Strong writing and presentation skills.
• Bachelor's degree in business, accounting, information systems or similar.

Nice to have

• Experience and/or strong desire to incorporate AI capabilities into your processes.
• CIA
• CISA
• CRISC
• CBCP/MBCP
• CISSP
• CPA

Benefits

• Medical, dental, and vision premiums covered for employees and dependents
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Mental Wellbeing & Employee Assistance Program (EAP)
• 10 company holidays, 2 floating holidays and flexible time off
• Employee Stock Purchase Program with employee discounts
• Employee recognition and referral programs
• 401(k) retirement plan
• Flexible spending & health savings account

Before you apply

• This position is not eligible for visa sponsorship.
• Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.
• Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments.

About the company

BILL is a leading Fintech Company that helps businesses make smarter decisions and gain control of their operations by replacing outdated financial processes with innovative tools.