Phlebotomy Operations Specialist

The role

The Phlebotomy Operations Specialist manages and grows a national phlebotomy network for Unity prenatal testing. This role handles logistics, scheduling, and vendor support for In-Office Phlebotomists and Patient Service Centers.

What you will do

• Recruit, place, and manage In-Office Phlebotomists on a national scale.
• Recruit, place, and manage PSC-based phlebotomists across the site network.
• Support the setup of new Patient Service Centers including site identification, staffing, and readiness.
• Build and maintain relationships with phlebotomy vendors and site partners nationwide.
• Own the scheduling process for both IOP and PSC phlebotomists.
• Manage end-to-end onboarding for new phlebotomists including credentialing, training, and compliance.
• Manage phlebotomy supply inventory across sites.
• Monitor stock levels and coordinate replenishment.
• Serve as the operational point of contact for the Sales team on phlebotomy-related needs.
• Ensure timely, accurate responses to sales inquiries regarding phlebotomy coverage and site status.

Required qualifications

• Experience in phlebotomy operations, healthcare staffing, or vendor management.
• Ability to manage multiple priorities across a distributed, national network.
• Strong organizational skills with comfort owning scheduling and logistics at scale.
• Clear, proactive communicator.
• Comfortable working with data and operational metrics.
• 4-year college degree or equivalent experience.
• Willingness to travel up to 25% to help set up and launch new PSCs.

Nice to have

• Experience with scheduling, staffing, or vendor-management software (e.g., Salesforce or similar CRM/logistics tools).
• Background specifically in prenatal (NIPT) or oncology diagnostics.
• Experience opening or launching new Patient Service Center sites.
• Project management experience across distributed, multi-site teams.

Benefits

• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• 16 weeks Family Bonding Leave, paid at 100% for eligible employees
• Supplemental fertility benefits coverage
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)
• Corporate bonus program
• Equity options offering
• Medical and dental coverage
• 401(k) with company match

About the company

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone.