Automation Service Engineering Associate I/II, Oncology

The role

Automation Service Engineering Associates I/II provide primary service response to laboratory operations. They troubleshoot, repair, and maintain laboratory automation equipment in a CLIA lab.

What you will do

• Work in a team responsible for service, support, and troubleshooting of automated processes and instrumentation
• Execute or coordinate routine maintenance of laboratory equipment
• Perform Installation, Operational, and Performance Qualification on equipment
• Troubleshoot and triage equipment issues and involve vendors as required
• Draft documentation related to equipment operation and maintenance as needed
• Suggest process improvements and design a plan to execute them
• Maintain organized equipment parts inventory and comprehensive equipment records
• Execute special projects as assigned

Required qualifications

• BS degree in a scientific discipline
• Associate II: 1+ years of experience servicing Liquid Handlers, or 2+ years experience in a technical service role
• Familiarity with the basics of a coding language and flow control logic
• Understanding of clinical laboratory assays and their applications
• Ability to identify, analyze and solve problems with minimal direction
• Strong willingness to learn in a complex laboratory environment
• Strong attention to detail and accuracy
• Excellent documentation skills with working knowledge of Good Document Practices (GDP)
• Strong communication skills (verbal and written)

Nice to have

• Experience with troubleshooting liquid handler scripts is desirable
• Programming and coding experience
• Experience working in a CLIA regulated environment
• Experience developing training programs and performing knowledge transfer
• Ability to effectively work in a team environment and build strong working relationships
• High degree of initiative and self-motivation

Benefits

• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• 16 weeks Family Bonding Leave, paid at 100% for eligible employees
• Free UNITY Complete NIPT testing for employees & spouses
• Supplemental fertility benefits coverage
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Free daily on-site lunches provided from top eateries
• State of the art gym, restaurant
• Free on-site EV charging

About the company

BillionToOne is a next-generation molecular diagnostics company. They use QCT molecular counting technology to enhance disease detection resolution.