Residential Warranty Project Manager

The role

The Warranty Project Manager owns autonomous portfolio management across the residential warranty program. This person will manage multiple active repair projects by coordinating stakeholders, building schedules, and driving execution.

What you will do

• Independently manage a portfolio of concurrent warranty repair projects
• Build and maintain schedules across the portfolio
• Group similar or recurring issues into coordinated repair scopes
• Maintain the warranty milestone tracker and contact strata
• Develop understanding of trade agreements and BC Home Warranty guidelines
• Work with engineers and trades to complete site visits and develop repair plans
• Manage repair work to target completion within 90 days
• Act as the primary point of contact for homeowners, strata, and trades
• Handle difficult conversations professionally
• Prepare and present monthly reports to Customer Care and senior leadership

Required qualifications

• Approximately five years of residential construction experience
• Approximately two years managing projects
• Hands-on exposure to trade coordination, scheduling, and site delivery
• Demonstrated ability to autonomously manage a portfolio of concurrent projects
• Strong project management fundamentals
• Comfort managing strata councils, homeowners, and external partners

Nice to have

• Technical grounding in at least one of envelope, mechanical, or electrical systems
• Familiarity with BC Home Warranty legislation, trade agreements, or strata environments

About the company

Bosa Properties Inc. is an end-to-end real estate company offering human-centered solutions for property development and management. Based in Vancouver, Canada, they manage a residential portfolio of more than 22,000 homes and 5.5 million square feet of other properties.