Director, Revenue Growth Programs

The role

The Director, Revenue Growth Programs identifies and executes strategic initiatives to accelerate revenue growth. This role leads cross-functional programs to drive customer retention, expansion, pricing optimization, and operational improvements.

What you will do

• Identify revenue opportunities and develop action plans to close gaps between forecasted performance and revenue targets.
• Lead revenue growth programs from concept through execution.
• Partner with functional leaders to translate strategic objectives into actionable initiatives.
• Monitor program effectiveness and adjust strategies.
• Lead complex, cross-functional initiatives involving Sales, Customer Success, Product, Operations, Marketing, and Finance.
• Establish program governance, milestones, accountability structures, and success metrics.
• Facilitate executive-level decision-making by providing recommendations and business cases.
• Develop and coordinate pricing, packaging, and commercial programs.
• Analyze customer behavior, retention trends, and revenue leakage.
• Build reporting frameworks, dashboards, and scorecards to measure program progress.

Required qualifications

• Bachelor's degree in Business, Finance, Economics, Analytics, or related field.
• 8+ years of experience in Revenue Operations, Revenue Management, Strategy, Consulting, Finance, Program Management, or related disciplines.
• Proven experience leading cross-functional business initiatives from strategy through execution.
• Strong analytical skills with experience translating data into actionable business recommendations.
• Demonstrated ability to influence senior leaders and drive organizational change.
• Experience building executive-level reporting and performance dashboards.
• Excellent communication, presentation, and stakeholder management skills.

Nice to have

• Experience in SaaS, technology, subscription-based, or recurring revenue businesses.
• Knowledge of pricing strategy, customer retention, and revenue growth frameworks.
• Experience managing large-scale transformation or growth initiatives.
• MBA or advanced business degree.

About the company

Bottomline is a global leader in business payments and cash management with over 35 years of experience. The company moves more than $16 trillion in payments annually.