Head of SMB Sales

Bay Area, CA, United States of America. Posted 3 months ago

The role

You will lead the North American SMB Sales team to build and scale a high-velocity sales engine. You will oversee BDR, Inbound, and Outbound motions to drive revenue for Afterpay and Cash App products.

What you will do

Oversee the North American SMB Sales Team including BDR, Inbound, and Outbound Account Executives
Build and refine playbooks, processes, and tooling
Craft segment-wide strategy and hold the team accountable to OKRs and revenue targets
Develop team skills and culture through coaching frontline managers
Develop cross-functional partnerships with Marketing, Finance, Product, Risk, Legal, and Account Management
Build and refine a repeatable sales approach for the full deal lifecycle
Implement best practices for forecasting accuracy and pipeline health
Shape the ideal customer profile, use cases, and value proposition
Represent the business to SMB Merchants as a thought-leader
Represent market feedback and sentiment internally

Required qualifications

12+ years of experience in high-growth environments leading SMB Sales, BDR, or Account Management organizations
Experience standing up or scaling sales organizations from scratch
Experience building and improving playbooks that scale
Experience working with Product and Marketing to drive conversion
Ability to influence senior internal leaders
Track record of leading teams that drive revenue growth and exceed targets
Comfort working with analytics and tools for forecasting, funnel, and pipeline conversion metrics
Creative storytelling abilities
Willingness to travel

Nice to have

Experience in a fast-moving technology or financial services company

Benefits

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

Before you apply

Candidates may submit up to 9 active applications within a 60-day period
Reapplications to the same role are accepted 90 days after a previous application has been reviewed
Company may use automated AI tools to evaluate job applications

About the company

Block, Inc. builds technology to increase access to the global economy through brands like Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.