Legal Innovation & Operations Lead

The role

You will lead the Legal Innovation & Operations team within the Counsel organization. You will drive legal tech strategy, manage digital platforms, and implement automation and AI initiatives.

What you will do

• Define and drive legal tech strategy and roadmap
• Oversee legal systems including CLM, eBilling, knowledge management and workflow platforms
• Manage core digital platforms
• Partner across Legal, Policy, IT, Finance, and Business Operations to roll out technology
• Design solutions connecting business needs and technology
• Build and maintain relationships with vendors
• Lead multi-quarter, cross-functional projects involving automation, AI, and data-driven insights
• Create operational excellence

Required qualifications

• 8+ years of experience in legal operations, tech strategy, or a related operations-focused role
• Experience leading automation or AI initiatives that drive measurable improvements
• Capacity for managing budgets, timelines, and stakeholders
• Adaptive communication methods
• Collaborative and curious mindset
• Experience building trust quickly and working with everyone from senior leadership to individual contributors

Nice to have

• Familiarity with platforms like DocuSign CLM or workflow automation tools
• Hands-on implementation experience

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Before you apply

• U.S. roles are typically open for an average of 55 days
• Candidates may submit up to 9 active applications within a 60-day period
• Reapplications to the same role are accepted 90 days after a previous application has been reviewed
• Automated AI tools may be used to evaluate job applications

About the company

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The company builds technology to increase access to the global economy through brands like Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.