Head of SMB Acquisition

Melbourne, Australia. Posted 2 months ago

The role

You will lead and scale the Australia and New Zealand SMB and Franchise Sales team. This involves orchestrating BDR, Inbound, Outbound, and Franchise sales motions to drive revenue and merchant growth.

What you will do

Oversee the A/NZ SMB and Franchise Sales Team
Build and refine playbooks, processes and tooling
Develop leaders and individual contributors
Develop meaningful cross-functional partnerships
Own sales process and methodology
Craft deal strategy and sales narratives
Drive forecasting rigor and pipeline hygiene
Define ideal customer profile and value proposition
Drive portfolio and segment strategy
Represent the business to merchants and advocate for merchant feedback

Required qualifications

12+ years of experience in high-growth environments leading SMB Sales, Franchise Sales, BDR, Mid-Market Sales, or Account Management organizations
Experience standing up, scaling, or transforming sales organizations
Demonstrated ability to build, operate, and continuously improve playbooks
Track record of leading teams that consistently drive revenue growth and exceed revenue targets
Experience navigating and operating effectively within matrixed global organizations
Experience working closely with Product and Marketing to drive conversion
Strong executive presence to influence senior internal leaders and external decision makers
Operational and strategic mindset
Comfort working with analytics and tools for business performance measurement
Creative storytelling abilities

Nice to have

Experience in a fast-moving technology, payments, or financial services company
High familiarity and comfort with how product development works, preferably in payments

Benefits

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

Before you apply

Candidates may submit up to 9 active applications within a 60-day period
Reapplications to the same role are accepted 90 days after a previous application has been reviewed
Automated AI tools may be used to evaluate job applications

About the company

Afterpay is part of the Block ecosystem and helps people spend responsibly by splitting payments in four. It has over 24 million active customers globally and more than 250,000 retailers.