Block
Product Specialist Manager, Square
Bay Area, CA, United States of America. Posted 2 months ago
The role
You will lead and develop a team of Product Specialists to help sellers understand and adopt Square's product ecosystem. You will partner with sales teams on complex opportunities and serve as a connection between frontline teams and Product to surface seller insights.
What you will do
- Lead, coach, and develop a team of Product Specialists
- Build deep product expertise and consultative skills
- Establish priorities and operating rhythms for specialist resources
- Manage team performance, development, capacity, and engagement
- Partner with Account Executives and Account Managers on high-value opportunities
- Coach specialists through discovery, positioning, and solution design
- Engage directly with sellers to advance opportunities
- Increase product knowledge across frontline sales teams
- Partner with Enablement, Product, and Marketing to develop resources
- Surface recurring seller needs and product gaps to Product and GTM teams
Required qualifications
- 7+ years of experience in B2B sales, account management, product specialization, solution consulting, fintech, SaaS, payments, or another complex customer-facing environment
- Experience leading and developing teams
- Experience supporting complex products or solutions requiring consultative discovery and deep product expertise
- Strong people leadership skills with a track record of coaching high-performing teams
- Ability to partner effectively with Account Executives and Account Managers in a specialist, overlay, or consultative model
- Strong customer and commercial instincts
- Ability to translate complex product capabilities into clear customer conversations
- Experience partnering cross-functionally across Sales, Product, Marketing, Operations, and Enablement
- Strong communication and influencing skills
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
Before you apply
- Candidates may submit up to 9 active applications within a 60-day period
- Reapplications to the same role are accepted 90 days after a previous application has been reviewed
- Automated AI tools may be used to evaluate job applications
About the company
Block, Inc. builds technology to increase access to the global economy through brands like Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.