Principal Solutions Consultant

The role

You will act as a senior trusted advisor leading strategic and complex sales cycles. You will drive value for customers by delivering technical deliverables, business cases, and pre-sales consultancy for the agentic personalization platform.

What you will do

• Act as a full-platform expert across Marketing and Search & Merchandising
• Lead tailored product demonstrations and presentations to the C-suite
• Partner with Account Executives on account strategy and discovery
• Build business cases to quantify revenue and operational impact
• Design creative cross-product solutions to complex use cases
• Design and own custom paid POCs or support client implementations
• Use hands-on prototyping and AI tooling to bring use cases to life
• Serve as a team lead to define methods and mentor the team
• Represent Bloomreach as a speaker or panelist at industry events
• Act as liaison to the Partner team

Required qualifications

• 10+ years of relevant experience in Presales
• Expert in technical sales (SaaS, Martech, e-commerce, CDP)
• Deep knowledge of cross-channel marketing automation
• Working knowledge of search & merchandising
• Strong understanding of Machine Learning and AI, CDPs, marketing automation, and analytics
• Strong business and quantitative acumen
• Excellent presentation skills
• Executive presence and credibility with C-suite stakeholders
• Industry experience in retail, e-commerce, marketplace, or D2C brands
• Hands-on development experience in HTML, CSS, JS and web technologies
• Deep proficiency with APIs, data integration, and implementation approaches
• Experience mentoring other Solutions Consultants or leading team initiatives

Nice to have

• Has built agentic workflows or AI-powered automations (e.g., LLM tooling, MCP servers, workflow automation)
• Expertise with templating languages (e.g. Jinja, Liquid)
• Experience with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences)
• Experience speaking at industry events or publishing thought leadership content

Benefits

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution
• Flexible working hours
• 5 paid days off to volunteer
• People Development Program
• $1,500 professional education budget annually
• Employee Assistance Program
• Subscription to Calm
• One additional day off each quarter via DisConnect days
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options
• Company performance bonus

About the company

Bloomreach is building an agentic platform for personalization. They power personalization for more than 1,400 global brands.