Senior AI/ML Engineer

The role

You will own ML-powered features end to end, including APIs, training and inference pipelines, serving endpoints, and monitoring. You will turn experimental models into production-grade services for 1,400 customers using terabytes of behavioral data.

What you will do

• Own features end to end including back-office APIs, training and inference pipelines, high-performance serving endpoints, and monitoring.
• Make models from the modelling side production-grade.
• Design for scale using terabytes of behavioural data and multi-tenant architecture.
• Build quality gates including unit and integration tests, shadow deployments, A/B testing, and drift and performance alerting.
• Support shipped products including L3 investigations with client-facing colleagues.
• Write design docs, runbooks, and decision records.

Required qualifications

• 5+ years of Python engineering.
• Real experience running ML in production including serving, retraining, and monitoring.
• Solid software architecture fundamentals including scalable APIs, microservices, and data flow design.
• Cloud platform depth in GCP or Databricks, or AWS or Azure background.
• Git and CI/CD.
• Working English, written and spoken.

Nice to have

• Kubernetes, CI/CD and infrastructure-as-code
• Distributed data processing: Spark on Databricks, Dataproc, or equivalent
• Feature stores, model registries, or experiment tracking tooling: MLflow, Unity Catalog, Vertex AI Model Registry
• Evaluation and experiment design
• Daily use of agentic coding tools

Benefits

• Flexible working hours
• Virtual-first work with several Bloomreach Hubs
• Company events
• 5 paid days off to volunteer
• People Development Program
• $1,500 annual professional education budget
• Employee Assistance Program with counselors
• Subscription to Calm
• DisConnect days: one additional day off each quarter
• Sports, yoga, and meditation opportunities
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options

About the company

Bloomreach is building an agentic platform for personalization. They power personalization for more than 1,400 global brands.