Senior Solutions Consultant

The role

You will act as a trusted advisor in a high-performance sales team to drive value through technical deliverables and pre-sales consultancy. You will partner with sales teams to deliver product demonstrations and manage proofs of concept for the agentic personalization platform.

What you will do

• Assume the role of Bloomreach platform and solutions expert to support the Sales team in a pre-sales capacity.
• Support the Sales team with tailored product demonstrations, presentations, and similar deliverables.
• Partner with Account Executives to develop account strategy and execution across the sales cycle.
• Qualify, design, and demo solutions across ecommerce site search, category merchandising, and product recommendations.
• Own proofs of concept and site assessments from start to finish.
• Conduct scoping meetings and create technical implementation plans.
• Understand client priorities, challenges, and objectives as part of client discovery.
• Stay updated on the latest features and capabilities of Loomi AI and educate clients and partners.

Required qualifications

• 6+ years of relevant experience in Presales, preferably in SaaS or ecommerce
• Experienced in technical sales (SaaS, ecommerce search, merchandising, e-commerce platforms)
• Understands basic concepts of Machine Learning and AI, search relevance, merchandising, recommendations, and analytics.
• Is comfortable presenting on technical subjects, including to non-technical audiences
• Has industry experience in retail, e-commerce, marketplace, or D2C brands
• Has development experience in HTML, CSS, JS and web technologies.
• Some proficiency with APIs and integrations
• Excellent problem-solving skills
• Strong communication and presentation skills
• A commitment to continuous learning

Nice to have

• Expertise with frontend programming languages (JS/HTML/CSS) and product catalog and feed formats (e.g. JSON, XML, CSV)
• Experience with ecommerce site search, merchandising, and recommendations (e.g. relevance tuning, category ranking, A/B testing)
• Familiarity with ecommerce platforms and headless commerce architectures (e.g. Shopify, Salesforce Commerce Cloud, Adobe Commerce)

Benefits

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution
• Flexible working hours
• 5 paid days off to volunteer
• People Development Program
• $1,500 professional education budget annually
• Employee Assistance Program
• Subscription to Calm
• DisConnect days (one additional day off each quarter)
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options
• Company performance bonus

About the company

Bloomreach is building an agentic platform for personalization using its AI engine, Loomi. The company powers personalization for more than 1,400 global brands.