Deliverability Procurement Manager

The role

You will manage the commercial relationships of SMS and email vendors to ensure a balanced, competitive, and low-risk supply base. You will own vendor contracts, rate cards, and negotiations to optimize margin and support sales. You will also partner with Pricing, Deliverability, and Sales teams to translate costs into custom pricing.

What you will do

• Own the commercial management of SMS and email vendor relationships
• Onboard new vendors and expand coverage into new geographies
• Optimize custom pricing, rate cards, and margin
• Keep the vendor base balanced, competitive, and low-risk
• Accountable for the cost performance of SMS and email deliverability vendors
• Own vendor contracts, rate cards, commercial terms, renewals, and commitments
• Track vendor spend, volumes, and unit costs
• Define and manage clear escalation paths for vendor issues
• Build and maintain vendor scorecards with FP&A
• Run structured sourcing and due-diligence processes

Required qualifications

• 3-5 years of experience in vendor management, procurement, category management, or commercial/pricing roles
• Hands-on experience negotiating contracts, rate cards, and commercial terms with vendors or carriers
• Strong understanding of unit economics and margin
• Experience managing a supply base for balance, risk, redundancy, and competitiveness
• Proven ability to partner with cross-functional stakeholders
• Proficient in Google Sheets/Excel
• Ability to build cost, pricing, and margin models
• Solid understanding of how commercial and vendor decisions drive margin, risk, and customer experience
• Fluent in English with excellent written and verbal communication skills

Nice to have

• Familiarity with SMS and/or email deliverability, telecom/carrier pricing, or messaging vendors
• Ability to build cost, pricing, and margin models through the use of AI

Benefits

• Flexible working hours
• 5 paid days off to volunteer
• People Development Program
• $1,500 professional education budget annually
• Employee Assistance Program with counselors
• Subscription to Calm
• DisConnect days (one additional day off each quarter)
• Sports, yoga, and meditation opportunities
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options depending on role, seniority, and location
• Company performance bonus
• Employee referral bonus of up to $3,000

About the company

Bloomreach is building an agentic platform for personalization using a single AI engine called Loomi. The company powers personalization for more than 1,400 global brands.