Finance Operations Transformation Manager

The role

This person will modernize end-to-end Finance and Accounting operations by focusing on processes and systems. They will drive core operating strategy, design future-state processes, and implement automation and AI solutions.

What you will do

• Analyze current-state finance processes, operations, workflows and governance.
• Develop future-state process designs, business requirements, and project manage implementation.
• Lead stakeholders discussions and change management activities.
• Set up and operate manual processes before transitioning to ultimate teams.
• Act as operations lead for resolution of platform overages.
• Partner with Sales on overage, maintenance of overviews, and negotiation support.
• Identify patterns in overage and follow-up triggers for upsell or cost-saving.
• Develop policies and framework for decision making.
• Spearhead initiatives to improve finance operations efficiency, accuracy, and compliance.
• Develop and implement company-wide cost-saving initiatives.

Required qualifications

• Minimal 5-year relevant working experience
• A can-do mentality
• Ability to navigate in an ever-changing environment
• Proven experience managing usage-based billing concepts such as overages and maintenance fees
• Strong understanding of contractual terms
• Experience building or scaling operational frameworks and metrics from the ground up
• The ability to navigate and mitigate resistance to change
• Skill in managing and leading change initiatives within the finance function
• Demonstrated commitment to staying informed and driving improvement
• Demonstrated commitment to continuous learning and driving improvement within Finance and the broader organization
• Deep understanding of the business model and how packaging, monetization, and usage policies tie into overall business goals
• Familiarity with financial software, ERP systems, and other relevant tools

Benefits

• Flexible working hours
• 5 paid days off to volunteer
• People Development Program
• $1,500 professional education budget annually
• Employee Assistance Program
• Subscription to Calm
• DisConnect days (one additional day off each quarter)
• Sports, yoga, and meditation opportunities
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options depending on role, seniority, and location
• Company performance bonus
• Employee referral bonus of up to $3,000

About the company

Bloomreach is building an agentic platform for personalization using a single AI engine called Loomi. They power personalization for more than 1,400 global brands.