Principal Solutions Architect

The role

The Principal Solutions Architect is a senior, global, customer-facing technology role. You will act as a technical advisor to help strategic enterprise customers connect business objectives with data, AI, MarTech, and commerce architectures.

What you will do

• Act as a senior technical advisor for global strategic enterprise opportunities.
• Build trusted relationships with CIOs, CTOs, and senior technology teams.
• Map complex customer technology environments to identify value.
• Whiteboard complex architectures, data flows, and integration strategies.
• Advise customers on data movement from systems of record to real-time activation.
• Help customers evaluate architectural trade-offs across data platforms and cloud infrastructure.
• Partner with Global Account Executives to shape technical strategy in sales cycles.
• Support RFPs, technical validation, and customer workshops.
• Partner with Product and Engineering teams to bring customer insights back to the company.
• Mentor Solution Consultants on modern data architecture and industry trends.

Required qualifications

• Significant experience in a senior customer-facing technical role within enterprise software, SaaS, commerce, MarTech, data or digital experience.
• Strong understanding of modern data architecture and cloud platforms including Databricks, Snowflake, BigQuery, lakehouses and CDPs.
• Strong understanding of APIs, event-driven architectures, data flows, identity resolution, customer profiles and real-time activation.
• Understanding of enterprise MarTech and commerce ecosystems including CRM, ESPs, personalization, marketing automation and commerce platforms.
• Experience with enterprise cloud platforms such as AWS, Google Cloud or Microsoft Azure.
• Understanding of modern commerce architectures, APIs, microservices, composable commerce and cloud-native technologies.
• Experience supporting complex enterprise sales cycles, RFPs, technical evaluations and multi-stakeholder buying processes.
• Experience working with senior technical stakeholders including CIOs, CTOs, Enterprise Architects and technology leadership teams.
• Strong ability to simplify complex technical concepts and connect them to business outcomes.
• Strong executive communication, presentation and workshop facilitation skills.
• Commercially minded with ability to understand the relationship between architecture, investment, risk and business value.
• Strong curiosity and ability to learn and communicate emerging technologies.

Benefits

• Flexible working hours
• 5 paid days off to volunteer
• People Development Program
• Access to resident communication coach
• Leader Development Program
• $1,500 annual professional education budget
• Employee Assistance Program
• Subscription to Calm
• One additional day off each quarter via DisConnect days
• Sports, yoga, and meditation opportunities
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options

About the company

Bloomreach is building an agentic platform for personalization using its AI engine, Loomi. The company powers personalization for more than 1,400 global brands.