Blackbirdhealth
Senior Director, Revenue Cycle Management
Remote. Posted 25 days ago
The role
The Senior Director, Revenue Cycle Management will lead and transform revenue cycle operations during multi-state expansion. This role owns end-to-end revenue operations including billing, collections, A/R, denial management, delegated credentialing, and payer enrollment.
What you will do
- Own the RCM strategy, operating model, and KPIs to maximize collections and drive clean claim performance.
- Lead end-to-end transformation across billing, denial reduction, A/R management, and insurance authorizations.
- Oversee the transition to delegated credentialing, payer enrollment, and senior-level payer escalation and relationship management.
- Partner with Finance and executive leaders on payer contracting, reimbursement strategy, and revenue forecasting.
- Optimize EHR/PM technology, automation, and outsourced RCM vendor SLAs.
- Build, mentor, and scale a high-performing RCM organization.
Required qualifications
- 8+ years of progressive healthcare revenue cycle management experience with significant leadership scope.
- Hands-on leadership in delegated credentialing and multi-state payer enrollment execution.
- Demonstrated success improving cash collections, lowering denial rates, and reducing A/R aging.
- Deep functional expertise with major PM/EHR platforms such as AthenaHealth, Epic, or eClinicalWorks.
- Experience supporting multi-site, multi-state healthcare organizations undergoing rapid scaling or operational change.
- Proven ability to manage, evaluate, and optimize external RCM vendor and technology partner relationships.
Nice to have
- Behavioral health, mental health, or pediatric healthcare experience.
- Background in management consulting, interim leadership, or organizational turnarounds.
Benefits
- Medical, Dental & Vision coverage
- 401k (with a company match)
- Employer-paid life insurance coverage
- Generous paid time off
- Opportunities for career growth
- Diverse and experienced leadership team, supportive work culture
About the company
Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. They deliver virtual and in-person mental health services across Pennsylvania, Virginia, New Jersey & Maryland.