Clinic Experience Coordinator

The role

You will serve as the on-the-ground operational owner for clinic environments in Northern Virginia and Maryland. You will manage facility maintenance, vendor relationships, and site logistics while supporting the setup and launch of new clinic locations.

What you will do

• Conduct regular site visits to inspect spaces
• Resolve facility tickets
• Oversee maintenance and repairs
• Manage keycard access and alarm systems
• Execute physical setups for new locations
• Coordinate furniture, signage, deliveries, and vendor scheduling
• Manage launch readiness checklists
• Oversee local clinic inventories, equipment, signage, and furniture refreshes
• Partner with Clinical Leads, IT, and Operations to maintain project trackers

Required qualifications

• 2+ years of experience in multi-site facilities, office operations, retail/hospitality, or project coordination
• Proven ability to manage vendor relationships, maintenance requests, and site logistics independently
• Excellent organizational and communication skills
• Ability and willingness to travel frequently across regional clinic locations in Northern Virginia and Maryland

Nice to have

• Experience in healthcare, pediatric, or behavioral health clinic operations
• Hands-on experience with new site openings, office relocations, or punch-list inspections

Benefits

• Medical, Dental & Vision coverage
• 401k (with a company match)
• Generous paid time off
• Opportunities for career growth
• Diverse and experienced leadership team, supportive work culture

About the company

Blackbird Health is clinician-founded, owned, and operated. They deliver virtual and in-person mental health services across Pennsylvania, Virginia, New Jersey & Maryland.