General Manager | Washington DC

The role

General Managers take full ownership of their four walls. They lead team development, maintain operational standards, and drive business growth through inventory and performance management.

What you will do

• Create a motivating and engaging team culture through training, coaching, and mentoring
• Cover scheduling gaps or time off in the store schedule
• Create and publish staff schedules according to state and local labor laws
• Review and approve timecards and paid time off requests
• Recruit talent in collaboration with the People Team
• Oversee and validate the quality of training executed by Shift Leads
• Ensure coffee accreditations are handled on time for new employees
• Maintain food and beverage quality standards and recipe execution
• Own ordering, vendor relations, waste management, inventory counts and general compliance
• Spend 50-70% of the week leading behind the bar through customer service and production

Required qualifications

• Experience hiring, developing and managing hospitality teams
• Experience managing inventory and supply chain ordering
• Love for coffee and customer service
• Strong knowledge of specialty coffee, espresso and equipment
• Strong decision making and multi-taking skills
• Strong interpersonal communication skills
• 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands

Nice to have

• Experience working in a unionized environment

Benefits

• 15 days of paid annual leave
• Three health plan options
• Commuter benefits
• Parental leave
• Bereavement leave
• Exclusive access to Regulars program for free coffee, matcha and more
• Regular social outings with the team
• Free Blank Street swag

About the company

Blank Street is a food and beverage brand aiming to add a spark to ordinary experiences through elevated products and attention-to-detail.