Head of Product - Autopilot

The role

You will own the Autopilot AI agent product as a business. You will define agent capabilities, commercial models, and evaluation frameworks while working with AI engineering and go-to-market teams.

What you will do

• Own the in-product Autopilot roadmap.
• Own Autopilot's commercial model including pricing and packaging.
• Turn learnings from customer engagements into generalized productized capabilities.
• Define the evaluation and quality framework for agent behavior.
• Partner with AI engineering on model, tooling, and harness decisions.
• Work directly with design partner customers in discovery, pilot design, and rollout.
• Define Autopilot's measurement and reporting story.
• Support go-to-market with positioning input, demo narratives, and roadmap content.

Required qualifications

• 10 or more years of product experience, including leadership of an AI, ML, or automation product with real production usage and commercial accountability.
• Domain experience in mortgage, home equity, or consumer lending operations.
• Fluency in the loan lifecycle.
• Strong instinct for agent and LLM product design.
• Comfort operating in a domain with high accuracy and compliance requirements.
• A builder's posture: prototype, use data, and use AI tools daily.
• Experience working directly with enterprise customers in discovery and pilots.
• Crisp written and verbal communication.

Nice to have

• Engineering background or a technical path into product
• Experience in a forward-deployed engineering or solutions model
• Familiarity with underwriting, income and asset verification, or loan quality processes

Benefits

• Medical, dental, and vision benefits
• Company-paid life, short-term, and long-term disability coverage
• Generous PTO, holidays, and maternity/parental leave
• Employee Assistance Program (EAP)
• Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance
• Monthly wellness stipend
• Milk Stork, pet insurance, and paid volunteer time off
• 401(k) retirement plan with company match
• Pre-tax savings: healthcare and dependent care FSAs, Limited Purpose FSA, and HSA

About the company

Blend is a diverse team of problem solvers whose cloud banking platform is used by over 330 financial services firms. Their software enables customers to process an average of more than $5 billion in loans per day.