Supervisor, Pharmacy Fulfillment Operations | Onsite - Chesterfield

The role

You will support and supervise a team of pharmacy fulfillment technicians. You will manage day-to-day dispensing workflows, oversee dock operations, and provide coaching to ensure quality patient care.

What you will do

• Support and manage a team of Pharmacy Technicians
• Monitor workload distribution and performance targets
• Assist with new hire onboarding
• Oversee all dock operations and enforce safety protocols
• Provide day-to-day coaching and feedback to technicians
• Address underperformance through coaching and improvement plans
• Use reporting and dashboards to track team performance
• Monitor workflow queues to maintain service level agreements
• Support the implementation of process changes
• Handle escalated patient concerns

Required qualifications

• 2-3 years in an operational or team-support environment
• Minimum high school diploma or GED
• Familiarity with pharmacy, healthcare, or fulfillment operations
• Experience supporting high-volume workflows
• Strong interpersonal skills
• Ability to manage competing priorities
• Comfortable using basic data tools and workflow platforms
• Attention to detail
• Clear, professional communicator
• Comfortable with standard office software

Nice to have

• Prior supervisory experience
• Associate's or Bachelor's degree in Healthcare, Business Administration, Supply Chain, or a related field
• General awareness of compliance in healthcare or pharmacy settings

About the company

Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable. Their products include BlinkRx and Quick Save.