EDI Analyst

New York, NY, USA. Posted 4 months ago

The role

This person will provide EDI support and coordinate activities with trading partners. They will set up EDI trading partnerships, including research, analysis, testing, and implementation.

What you will do

Provide support to clients on EDI to coordinate EDI activities with different trading partners
Act as liaison between client groups and systems programmers
Review setup in the ERP system to meet internal and external requirements
Investigate and troubleshoot issues in ERP modules, shipping, pick/pack ticketing, order processing, invoicing, and accounting
Deliver and review maps and trading partners setup
Review and confirm EDI Communication software to send/receive EDI to/from trading partners
Follow-up on inbound client inquiries through efficient and prompt outreach
Determine resolutions to customers' questions and/or issues
Document known resolutions to customers FAQs
Provide information to development teams by collecting, analyzing, and summarizing findings

Required qualifications

Strong scripting experience
Ability to write scripts for automation, troubleshooting, and support tasks
Comfortable using scripting to analyze data, logs, and system behavior
2+ years of business analysis/ system support experience
Experience with implementation of EDI processes to support business unit EDI initiatives with internal and external customers
Experience with 850, 810, 856, 832, 855, 852, 846
Minimum of 3 years’ experience with EDI products
Experience with BlueCherry ERP
SQL skills for troubleshooting and data validation

Nice to have

PowerShell experience
Experience with EDI products (a plus), including TIE Commerce eVision and TIE SmartBridge

Benefits

Competitive salary
Health
dental
disability
401K + employer match
vacation benefits
Exclusive discount in the AMEX Gym
Access to the international food stations at the AMEX cafeteria

About the company

CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. Headquartered in New York City, CGS employs more than 7,500 professionals across North America, Latin America, Europe and Asia.