Account Lead

The role

The Account Lead will manage and expand relationships with Fortune 500 customers and agencies. You will serve as a strategic advisor to marketing teams and act as a liaison between customers and internal teams.

What you will do

• Own the success and growth of key customer and agency relationships.
• Build and maintain strong relationships with key decision-makers within Fortune 500 companies and agencies.
• Provide strategic consulting to executives, business leaders, and hands on teams.
• Develop case studies and best practices.
• Monitor industry trends within the marketing technology landscape.
• Ensure clear communication between internal and customer teams.
• Advocate internally for customer needs.
• Monitor account health through regular assessments.
• Oversee renewal processes and seek opportunities for account expansion.
• Manage complex contract negotiations.

Required qualifications

• 5+ years of proven experience in enterprise account management or similar role in a SaaS or technology company.
• Proven track record of building and growing relationships with Fortune 500 customers.
• Ability to communicate, present, and influence effectively across all levels of an organization, including C-level.
• Ability to craft client-focused solutions based on strategic needs.
• Ability to interpret customer data to provide analysis and recommendations to customer and agency teams.
• Ability to manage multiple project timelines and details simultaneously.
• Outstanding listening, negotiation, and presentation skills.
• Excellent verbal and written communication abilities.
• Startup-ready mentality.
• High energy, self-starter attitude with a bias toward action.

Nice to have

• mix of startup and enterprise environments preferred

Benefits

• Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
• Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
• Join an experienced high-performing team where you will have immediate ownership and impact
• Experience a true meritocracy with significant career growth upside as the business scales

About the company

Bluefish is building a platform to help brands engage consumers on a new AI channel using enterprise tools. The team consists of mar-tech industry veterans and is a globally distributed team with operations in New York City and engineering in Berlin.