Bluefishai
Customer AI Strategist
New York, Hybrid. Posted 13 months ago
The role
You will serve as a senior advisor to customer executives to shape AI Marketing adoption roadmaps. You will own strategic relationships with key accounts and collaborate with product and operations teams to align customer outcomes with the company roadmap.
What you will do
- Serve as a senior advisor to customer executives and teams
- Shape AI Marketing adoption roadmaps
- Own strategic relationships with key accounts
- Deliver executive-level insights and quarterly business reviews
- Stay ahead of AI, SaaS, SEO, and marketing technology trends
- Identify and codify patterns to shape best practices and playbooks
- Collaborate with product, account, and operations teams
Required qualifications
- 5+ years of relevant experience owning customer relationships in customer-leading roles or demonstrable analytical experience within a SaaS company
- Experience in data analysis and optimization
- Ability to translate complex data into meaningful strategies and recommendations
- Experience working with analytics tools (e.g., Excel, SQL, BI dashboards)
- Excellent communication and presentation skills
- Strong program and project management skills
- Demonstrated grit and resourcefulness
- Thoughtful and strategic thinker
- Commitment to craftsmanship
- Comfortable navigating ambiguity and learning new tools, processes, or technologies
Nice to have
- Familiarity with prompt engineering and large language model (LLM) behavior
- Bachelor’s degree in a technical, business, or finance-related field
- Background in SEO (e.g., keyword strategy, performance analysis, organic growth)
- Experience in digital marketing or campaign performance analysis
- Prior roles in SEO analysis, marketing operations, or conversion optimization
About the company
Bluefish is an AI marketing platform for the Fortune 500 that builds tools to help brands engage consumers on the AI internet. The team consists of mar-tech industry veterans and is a globally distributed team with operations in New York City and engineering in Berlin.