IT & OT Technician (Junior) - Springer Mine, Winnemucca NV

The role

The IT & OT Technician provides day-to-day technology support across project and operating locations. The role involves assisting with networks, communications infrastructure, site systems and technology deployments in an industrial environment.

What you will do

• Provide Level 1 and Level 2 technical support for laptops, desktops, mobile devices, printers, meeting-room technology and standard business applications.
• Install, configure, deploy and troubleshoot computers, peripherals and approved software.
• Support Microsoft 365, Windows, Entra ID and Intune.
• Assist with the installation, configuration and troubleshooting of wired and wireless networks, fibre, cabling, switches and wireless access points.
• Help maintain site Wi-Fi, digital radio, leaky feeder and other communications systems.
• Perform routine infrastructure inspections, preventative maintenance and basic connectivity testing.
• Support deployment and commissioning of new technology.
• Maintain accurate IT asset records, inventory, support tickets, technical documentation and user instructions.
• Work with vendors and contractors during equipment installation, fault resolution and scheduled maintenance.
• Escalate complex, high-impact or recurring issues to senior IT/OT resources.

Required qualifications

• Diploma or certificate in information technology, computer systems, networking or a related discipline, or equivalent practical experience.
• Typically two or more years of IT support experience.
• Practical experience supporting Windows devices, Microsoft 365 and common end-user applications.
• Basic understanding of TCP/IP networking, Wi-Fi, switches, cabling and structured troubleshooting methods.
• Valid driver’s licence.
• Ability to meet site, travel and medical requirements applicable to the assigned location.

Nice to have

• Experience in mining, industrial, construction, remote-site or field environments
• Experience with Entra ID, Intune, mobile-device support or IT service-management tools
• Entry-level certifications such as CompTIA A+, Network+, Microsoft Fundamentals or equivalent

About the company

Blue Moon Metals Inc. and its business entities do not currently utilize AI to screen, assess, or select applicants.