Senior Director, Chapter Impact

The role

The Senior Director, Chapter Impact serves as an executive coach and regional manager for a portfolio of five to six Chapters. This person will develop Executive Directors by strengthening their leadership, strategic thinking, and community influence.

What you will do

• Serve as primary executive coach, mentor, and strategic advisor to Chapter Executive Directors
• Develop individualized leadership development plans
• Coach EDs to become confident, influential executives
• Provide direct management oversight for five to six Chapters
• Hold EDs accountable for financial sustainability, community impact, and operational excellence
• Coach EDs in building influence and credibility within their communities
• Mentor EDs in entrepreneurial thinking and strategic growth
• Serve as the rating official for assigned EDs
• Collaborate with national departments to connect Chapters with resources
• Contribute specialized subject matter expertise to the broader Chapter network

Required qualifications

• Bachelor's degree or equivalent relevant professional experience
• 8+ years of progressive professional experience
• At least five years in senior leadership, executive management, strategic advisory, or comparable roles
• Demonstrated success leading organizations, major initiatives, teams, or complex stakeholder relationships
• Proven ability to coach, mentor, advise, or develop senior-level professionals and leaders
• Significant professional accomplishment and demonstrated expertise in at least one of the three specialized areas: executive influence, entrepreneurship/strategic growth, or strategic communications/t
• Strong executive presence, credibility, and interpersonal judgment
• Exceptional strategic thinking
• Strong emotional intelligence and active listening
• Ability to influence, motivate, and develop others without relying exclusively on positional authority
• Experience managing performance, establishing accountability, and delivering difficult feedback
• Ability to travel regularly to assigned Chapters and organizational meetings

Nice to have

• Prior experience as a CEO, Executive Director, entrepreneur, senior executive, regional leader, or strategic advisor
• Formal executive coaching training or substantial demonstrated experience mentoring and developing senior leaders
• Experience supporting geographically distributed organizations, regional operations, or chapter-based networks
• Experience engaging influential stakeholders across corporate, civic, military, government, or philanthropic sectors
• Demonstrated success developing individuals who have advanced into positions of greater leadership responsibility or organizational influence
• Experience with organizational transformation, leadership development, or strategic growth initiatives
• Familiarity with the military community and the challenges facing military-connected families
• Experience working in a remote or geographically distributed organization
• Familiarity with Salesforce or comparable organizational management systems

Benefits

• 403(b) with matching
• Flexible Spending
• Medical Insurance
• Life Insurance
• Short-Term Disability
• Communications Allowance
• Permanent Change of Station (PCS) Leave for Active-Duty Military Spouses
• On-the-job professional development training
• Workplace flexibility

About the company

Blue Star Families is a nonprofit dedicated to making military life better for families. They support over 1.5 million military- and veteran-connected family members through a national network of members and local chapters.