Technology Sales Specialist - Japanese And Mandarin

The role

You will manage a portfolio of technology support service contracts by driving renewals and identifying new business opportunities. You will build customer relationships, negotiate contract terms, and partner with internal teams to achieve revenue goals.

What you will do

• Manage a portfolio of customer accounts and the end-to-end sales process.
• Drive on-time renewals and improve renewal rates.
• Identify opportunities to expand existing customer relationships.
• Engage directly with customers to understand needs and negotiate commercial terms.
• Partner with account managers and customer success professionals to develop proposals.
• Maintain an accurate sales pipeline and update forecast commentary.
• Develop and execute account and portfolio strategies.
• Build relationships with customer stakeholders and decision-makers.
• Communicate the business value of technology support services.
• Develop and execute close plans and resolve blockers.

Required qualifications

• Bachelor's degree in Business Administration, Computer Science, Information Technology, Marketing, or a related field.
• At least 3 years of technology-related sales or account management experience.
• At least 3 years of solution sales or consulting services sales experience.
• Fluency in both Japanese and Mandarin.
• Ability to manage customer accounts independently and drive opportunities through the full sales cycle.
• Experience handling customer objections, discussing commercial terms, and supporting contract negotiations.
• Strong customer relationship management, communication, and interpersonal skills.
• Ability to manage multiple active opportunities and maintain accurate pipeline and sales forecasts.
• Strong analytical and problem-solving skills.
• Ability to work remotely while collaborating effectively with account teams and internal stakeholders.
• Must be located on the U.S. West Coast and able to work within established business hours.

Nice to have

• Experience selling technology support services, enterprise support agreements, or consulting services.
• Experience managing contract renewals, renewal negotiations, and customer retention or recapture initiatives.
• Familiarity with cloud platforms, enterprise software, and business technology solutions.
• Experience supporting education, nonprofit, or other mission-driven organizations.
• Experience managing a defined book of business and developing account or territory plans.
• Demonstrated success meeting renewal, revenue, or customer retention targets.
• Experience with sales forecasting, pipeline management, account planning, and opportunity qualification.
• Experience partnering with account executives, customer success teams, and deal desk or commercial operations teams.
• Familiarity with structured enterprise sales methodologies and complex, multi-stakeholder sales cycles.

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Account (FSA)
• 401(k) retirement plan
• Competitive paid time off
• Parental leave
• Professional growth and development opportunities

About the company

Blueprint is a technology solutions firm headquartered in Bellevue, Washington. They help organizations connect strategy and execution across AI, cloud, data, product development, and emerging technology.