Lead Product Manager, Banners & Content Cards

The role

You will lead the Banners team, which owns in-product messaging surfaces like Content Cards and Banners. You will define the product roadmap and drive adoption, usage, and commercial outcomes for these channels.

What you will do

• Define and own the roadmap for Content Cards and Banners
• Partner with engineers and designers to execute the roadmap
• Own commercial outcomes including adoption, consumption, and expansion
• Manage internal and external customer expectations
• Understand technology, business, customers, and market
• Build infrastructure for products treating reliability and performance as requirements
• Partner across the division to build reusable capability

Required qualifications

• 8+ years of Product Management experience
• Experience owning a product line at scale
• Strong communication, collaboration, organization, and persuasion skills
• Ability to align engineering, design, SDK team, and go-to-market without positional authority
• Proactive, positive, can-do attitude
• Comfortable being technical with client-side rendering, SDK integration, API design, and caching
• Ability to build rich user experiences
• Data-driven by instinct
• Customer-focused and commercially fluent

Nice to have

• Experience with in-product or embedded messaging surfaces
• Experience building rich content creation flows
• Experience shipping AI features inside an existing authoring tool
• Experience with products that depend on customer-side SDK integration
• Strong technical experience and the ability to understand and discuss product architecture
• Experience at a high-growth technology startup
• Experience at a high-scale technology startup

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services including fertility benefits and equal paid parental leave
• Professional development with formal career pathing, learning platforms, and a yearly learning stipend
• Curated in-office employee experience
• Opportunities to give back including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups

Before you apply

• Braze uses AI-assisted tools to analyze experience, skills, and qualifications for screening and prioritizing
• Candidates in New York City have the right to request an alternative selection process or reasonable accommodation to opt out of AI-assisted review

About the company

Braze is a customer engagement platform that helps brands deliver customer experiences. The company is a leader in marketing technology and has offices globally.