Director Specialist Sales, AMER

The role

This is a SaaS enterprise sales leadership role managing a team of Enterprise Account Managers across North America. The leader will drive AI sales and adoption by focusing on the entire post-sales cycle with clients.

What you will do

• Manage a team of Enterprise Account Managers across North America
• Drive AI sales and adoption through the post-sales cycle
• Identify and prioritise key install-base growth opportunities
• Evangelise additional products
• Execute with a high velocity of transactions and operational rigour
• Nurture key relationships within Braze and the customer base
• Participate directly in customer-facing engagements

Required qualifications

• Minimum of 2 years of successful experience in saas or AI sales, leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers, ideally in the Enterprise sector
• Proven ability to recruit, retain, inspire, and develop top talent
• Proven experience in leading teams through the full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross sell execution, and long-term relationship growth
• Ability to coordinate and work cross-functionally internally with Sales Directors, AE’s, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations
• Experience building teams and processes from the ground up
• Outstanding verbal and written communication skills
• Excellent commercial and legal negotiation skills
• Strong technical and business acumen

Nice to have

• Experience selling agentic solutions
• Experience selling Marketing Technology

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services including fertility benefits and equal paid parental leave
• Professional development with formal career pathing, learning platforms, and a yearly learning stipend
• Curated in-office employee experience
• Opportunities to give back including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups

Before you apply

• Braze uses AI-assisted tools to analyze experience, skills and qualifications for screening and prioritizing candidates
• Candidates in New York City have the right to request an alternative selection process or reasonable accommodation from AI-assisted review

About the company

Braze is a customer engagement platform that helps brands deliver customer experiences through composable intelligence and BrazeAI. The company is headquartered in New York with global offices.