Sales Director, Commercial

The role

This is a SaaS commercial sales leadership role managing a team of Commercial Account Executives. You will lead a team to expand the customer base for a Customer Journey Orchestration platform.

What you will do

• Hire, nurture, and lead a high-performing team of commercial sales talent.
• Set and execute a scalable customer acquisition, velocity, and expansion strategy.
• Maintain focus on achieving numerical targets and managing pipeline health.
• Align go-to-market teams to drive regional pipeline generation.
• Coach team through end-to-end commercial sales cycles.
• Participate directly in critical deals.
• Deliver reliable, data-driven sales forecasts.
• Serve as an advocate for Braze in prospect, customer, and ecosystem engagements.
• Balance strategic territory planning with agile, day-to-day operational execution.
• Act as a proactive, collaborative contributor within the sales leadership organization.

Required qualifications

• Minimum of 2 years of successful sales management experience leading a team of quota-carrying Account Executives in a B2B SaaS environment.
• Proven ability to recruit, retain, inspire, and develop top-tier sales talent.
• Demonstrated success driving full-lifecycle SaaS sales: outbound prospecting, rapid deal qualification, new logo acquisition, and account expansion.
• Strong track record of running high-velocity, predictable sales cycles with rigorous pipeline and forecasting hygiene.
• Cross-functional collaboration skills across Business Development, Marketing, Customer Success, Legal, and Sales Operations.
• Outstanding verbal, written, and presentation skills.
• Solid commercial negotiation and deal-structuring skills.
• Strong business acumen to engage multi-functional stakeholders.
• Familiarity with modern digital, mobile, and customer engagement trends.

Nice to have

• Commercial or mid-market experience preferred
• Prior experience selling Mobile, CRM, or Marketing Technology (MarTech) is a strong plus
• Experience scaling teams within a high-growth or startup technology environment is a plus

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services including fertility benefits and equal paid parental leave
• Professional development via formal career pathing, learning platforms, and a yearly learning stipend
• Curated in-office employee experience
• Annual company-wide Volunteer Week and donation matching
• Employee Resource Groups

Before you apply

• Braze uses AI-assisted tools to analyze experience, skills, and qualifications for screening and prioritizing candidates.
• Candidates in New York City have the right to request an alternative selection process or reasonable accommodation to opt out of AI-assisted review.

About the company

Braze is a customer engagement platform that helps brands deliver customer experiences through composable intelligence and AI. The company is headquartered in New York with global offices.