Manager, Cross-Border Payment Operations

The role

You will lead a team of Banking Operations analysts to manage money movement through the platform. You will oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins while building scalable operating frameworks.

What you will do

• Lead a team of Banking Operations analysts by setting priorities and coaching performance.
• Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins.
• Build scalable operating frameworks for onboarding, quality assurance, escalation management, and coverage planning.
• Advance Brex’s AI-native goals by identifying high-impact use cases and driving AI adoption.
• Partner with Compliance, Legal, Product, Engineering, and external banking partners.
• Drive continuous improvement by identifying root causes and advancing automation.
• Translate frontline insights into clear reporting and actionable recommendations for leadership.

Required qualifications

• 5+ years of experience in banking operations, payments operations, compliance operations, or a related function within a bank, fintech, or other regulated financial services environment.
• Hands-on experience in high-risk money movement (wires, ACH, SWIFT, checks) and audit ready risk management.
• 2+ years of direct people management experience.
• Practical fluency with AI tools such as Claude, Hex, Granola, and Glean.

Nice to have

• Strong judgment, including the ability to assess risk, make sound escalation decisions, and maintain clear, audit-ready documentation.
• Strong written and verbal communication skills.
• A builder mindset with strong operational discipline.
• FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP).
• Comfort using data, dashboards, SQL, Excel, or AI tools.
• Experience using AI copilots or LLM-based tools to streamline operational workflows.
• Experience leading through audits, incidents, regulatory exams, or high-severity operational escalations.
• Exposure to working with external banking partners, vendors, or fintech infrastructure providers.

Benefits

• Up to four weeks per year of fully remote work

About the company

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. It combines global corporate cards and banking with intuitive spend management, bill pay, and travel software.