Director, Marketing Operations

The role

You will lead the systems, data, and operations that turn demand into qualified sales conversations. You will build the team and set the technical roadmap for a scalable funnel across enterprise sales and self-serve motions.

What you will do

• Own the end-to-end marketing funnel from demand capture through sales handoff.
• Partner with SDR, RevOps, Product, Engineering, and Data Science to improve funnel throughput.
• Design scalable workflows across sales-led and self-serve motions.
• Own the marketing technology ecosystem and integrations.
• Set the architecture and operating standards for scalable and reliable systems.
• Lead major platform improvements and evaluate new capabilities.
• Own the quality and governance of marketing and prospect data.
• Establish trusted funnel and performance measurement.
• Translate data into recommendations to improve marketing efficiency and investment decisions.
• Lead and develop the Marketing Operations team.

Required qualifications

• 8+ years in marketing operations, revenue operations, or growth operations, including 3+ years leading and developing a team.
• Measurable improvements to lead-to-meeting conversion, with experience supporting both enterprise sales and self-serve or product-led motions.
• Deep hands-on architecture experience in Marketo or an equivalent marketing automation platform.
• Strong Salesforce fluency and shared platform ownership with Revenue Operations.
• Experience designing scalable lifecycle, scoring, routing, campaign taxonomy, and data governance practices.
• Strong measurement judgment, including understanding attribution limitations.
• SQL and BI fluency to investigate performance independently.
• A track record of using pipeline or forecast models to inform decisions and aligning cross-functional partners on execution.
• Experience managing martech vendors and increasing team capacity through automation and reusable processes.
• Experience running marketing systems as production infrastructure, including monitoring, incident response, and change control on revenue-facing workflows.
• Experience running intake and prioritization for a team serving many internal stakeholders, with capacity planning that holds up under pressure.

Nice to have

• Experience in fintech, financial services, or another regulated environment.
• Technical partnership with Product and Engineering on signup flows or identity resolution.
• Experience with holdouts, incrementality testing, or media mix modeling.
• Experience with marketing financial planning and reporting.
• AI or agent-assisted workflows with measurable results.
• Hands-on experience with LeanData, Qualified, Hex, a customer data platform, or integration and workflow tools such as Retool.

Benefits

• Up to four weeks per year of fully remote work

About the company

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. It combines global corporate cards and banking with intuitive spend management, bill pay, and travel software.