Fulfilment Lead Operator

The role

The Fulfilment Lead Operator is accountable for the timely fulfilment of high-quality customer orders. This person provides supervision and support to the fulfilment team to meet operational metrics.

What you will do

• Be accountable for the timely fulfilment of high-quality customer orders
• Provide supervision and support to the fulfilment team
• Assist the Team Leader by monitoring and improving team performance
• Work in a safe way following all appropriate safety procedures
• Maintain a tidy and hygienic working environment
• Point of contact for Team Leader for regular performance review meetings
• Occasional attendance and contribution at daily review meetings
• Other general tasks waste processing, order packing etc.
• Work to relevant standards and Key Performance Indicators (KPI's)
• Work well with multiple functional teams including Engineering, Technical, Production and Warehousing

Required qualifications

• Ability to read and communicate confidently in English
• Numerate
• Hard-working & diligent with a hunger to learn
• Flexible, pragmatic, resilient & humble
• Committed to food quality & safety
• Loves dogs

Nice to have

• Previous experience as a line leader or area leader within the food manufacturing sector

Benefits

• 257.5 hours of holiday per year (equivalent to 33 days holiday), plus an extra 8 hours for each year of service (up to 40 hours)
• 39 hours of pre-booked paws days
• Enrollment into our EAP offering free financial planning, counselling, mental health support and more
• £500 annual budget for personal learning and development
• Discounted Private Medical Insurance and dental cover
• Discounted Gym membership
• Subsidised food from a variety of street food vans, and pay day pizza
• Butternut branded uniform provided (fleece, footwear, hi-vis)
• Enrolment into the company pension scheme and sick pay
• Enhanced parental leave
• Private showers, changing facilities and dedicated locker space
• Employee discount on Butternut Box

Before you apply

• Initial call with your dedicated Talent Acquisition Partner, carried out remotely
• Skills/Behaviours interview, usually carried out in person

About the company

Butternut Box is a B-Corp certified company that makes freshly prepared food for dogs. They feed hundreds of thousands of hungry dogs across the UK and Europe.