Account Manager

The role

You will own the growth of strategic client relationships across the Americas. You will develop account growth plans, identify new use cases, and negotiate commercial agreements to drive revenue.

What you will do

• Develop and execute strategic account plans to drive revenue expansion
• Build and manage an expansion pipeline for upsell and cross-sell opportunities
• Lead pricing discussions, contract renewals, and commercial negotiations
• Identify new opportunities by understanding customer business models and payment flows
• Build trusted relationships with executive stakeholders and commercial leaders
• Deliver against revenue, expansion pipeline, forecasting, and account growth metrics
• Expand product and payment rail adoption
• Monitor account performance and develop plans to prevent churn
• Mobilize internal Product, Engineering, Compliance, and Operations teams
• Provide customer feedback and market insights to inform commercial strategy

Required qualifications

• Proven commercial track record in account management, customer success, or strategic account growth
• Strong negotiation skills for pricing and contract renewals
• Understanding of payment infrastructure, cross-border payments, banking, fintech, or related financial services
• Experience engaging senior decision-makers and building multi-threaded relationships
• Commercial and analytical acumen to assess revenue potential and build account plans
• Ability to operate autonomously in a fast-moving environment
• Ability to mobilize internal teams
• Excellent communication and presentation skills

Nice to have

• Experience with stablecoins or digital assets
• Spanish language skills

Benefits

• Fair and competitive salary
• Flexible working hours
• Hybrid working
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to offices around the world
• An open and creative environment

About the company

BVNK is the stablecoin-powered financial stack for enterprises and is part of Mastercard. They enable businesses to move money across 130+ countries through a single integration.