Unified Capabilities (UC) Network Specialist

Hill AFB, UT. Posted 8 months ago

The role

The Unified Capabilities (UC) Network Specialist will sustain, maintain, and enhance DISA services. This role supports GIG capabilities and services in the 24x7 DISA Global Operations Center.

What you will do

Create, update, and resolve network problems using the Service Now platform.
Notify necessary points of contact for network or location incidents.
Execute network operations including configuration and analysis of customer circuits across TDM and SIP trunks.
Work with customers and UC stakeholders to ensure network availability.
Proactively monitor network alarms across platform specific network management tools.
Support customers by providing global situational awareness support.
Verify service restoration upon resolution of customer-initiated tickets.
Provide timely situational awareness to leadership and the impacted community.
Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
Perform configuration maintenance on route plans, route lists, device profiles, calling search spaces, and route partitions.

Required qualifications

U.S. Citizenship
Active, in-scope US Government issued Top Secret clearance
Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent)
General understanding of both voice infrastructure and IP network topologies
Able to work in a 24x7 shift work environment
High school diploma or equivalent
2–4 years of prior relevant experience

Nice to have

Tech control facility or cyber transport experience
Circuit actions experience
Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs
Experience with alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies
Knowledge in routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), voice services, EVoIP/ECVoIP, VoSIP, fly-away kits, Defense Red Switch Network (DRSN), DSN Core

Before you apply

U.S. Citizenship is required
Requires an active, in-scope US Government issued Top Secret clearance

About the company

C3EL is seeking a cleared and experienced Unified Capabilities (UC) Network Specialist to join their team.